Good customer experiences not only make us feel better, but can prompt us to spend more
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I was offered a fish knife last week.
A fish knife! These wide-blade implements were once common in fancy restaurants, a symbol of stuffy silver service. But the way we eat out has changed, so when a server in a hotel bar offered me one for my fish, I was surprised, but said yes, for nostalgia’s sake.
#Pól #Conghaile #service #standards #slip #time #remember #hospitalitys #fword
